7jli Privacy Policy

1. Introduction

7jli operates an online gaming platform serving players in the Philippines. In the course of providing this service, we collect and process personal data as necessary to manage accounts, verify identities, process transactions in Philippine Peso, and keep the platform secure.

This Privacy Policy explains what data we collect, why we collect it, how it is stored and protected, who it may be shared with, and what rights you hold over your personal information. It should be read alongside our Terms and Conditions, which govern your use of the platform as a whole.

If you have any questions about this policy or about how your data is handled, our support team is reachable 24/7 through the live chat inside your account or by email at the address shown in Section 12.

2. Personal Data We Collect

The personal data 7jli collects depends on how you interact with the platform. The main categories are described below.

We do not collect sensitive personal data — such as biometric identifiers, health data, or political opinions — beyond what is strictly required for identity verification purposes.

3. How We Use Your Personal Data

7jli uses personal data for the following purposes:

• Account management: Creating, maintaining, and securing your registered 7jli account, including OTP verification on login.
• Identity verification: Verifying that you meet the eligibility requirements (21+, Philippines-based) through the KYC process before enabling full account features including withdrawals.
• Transaction processing: Handling deposits and withdrawals in Philippine Peso through your registered payment method, and maintaining accurate transaction records.
• Platform security and fraud prevention: Monitoring account activity to detect unusual behaviour, prevent unauthorised access, and protect the platform and its players from fraud.
• Customer support: Responding to enquiries, resolving account issues, and providing assistance through live chat and email.
• Responsible gaming: Monitoring gaming patterns to support responsible gaming tools such as session alerts and deposit limit enforcement.
• Legal and compliance obligations: Retaining records as required by applicable law and responding to lawful requests from competent authorities.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the platform's game library, performance, and user experience.

7jli does not use your personal data for automated decision-making that produces significant legal or similarly significant effects without human review.

4. Sharing and Disclosure of Your Data

7jli does not sell your personal data. We share personal data only in the following circumstances:

• Payment processors: We pass necessary transaction data to payment service providers to facilitate deposits and withdrawals in ₱ PHP. These providers handle data under their own privacy and security standards and are contractually bound to use it only for the services they provide to us.
• Identity verification services: Third-party KYC providers process identity documents to confirm your identity. These providers are selected for their compliance with data security standards.
• Game providers: Certain technical game data may be shared with the game studios or aggregators whose titles are available on the 7jli platform, strictly for the purpose of delivering and maintaining those games.
• Legal and regulatory requirements: We may disclose personal data to law enforcement agencies, courts, or regulatory bodies when legally required to do so. We will notify affected users where permitted by law.
• Business transfers: In the event of a merger, acquisition, or sale of assets, personal data held by 7jli may be transferred to the successor entity, subject to the same privacy obligations described in this policy.

All third parties who receive personal data from 7jli are required to maintain appropriate technical and organisational security measures and to use the data only for the purposes for which it was provided.

5. Data Security

7jli takes the security of your personal data seriously. The following measures are in place across the platform:

• SSL encryption: All data transmitted between your device and the 7jli platform is encrypted using industry-standard SSL/TLS protocols.
• OTP verification: Login and sensitive account actions require a one-time password sent to your registered Philippine mobile number, reducing the risk of unauthorised account access.
• Access controls: Internal access to personal data is restricted to staff members with a defined need for it. Access logs are maintained and reviewed.
• Secure storage: Personal data and documents submitted for KYC purposes are stored in secured systems with access restricted to authorised personnel involved in the verification process.

While 7jli implements robust security measures, no online system can guarantee absolute security. If you believe your account has been compromised, contact support immediately so we can take protective action — including suspending the account and issuing new credentials.

6. Cookies and Tracking Technologies

7jli uses cookies and similar technologies to operate the platform, maintain session security, and understand how players interact with the site. Cookies are small data files stored on your device when you visit the platform.

The categories of cookies used on 7jli include:

• Essential cookies: Required for the platform to function — including session management, login authentication, and security tokens. These cannot be disabled without breaking core platform features.
• Analytics cookies: Used to collect anonymised data about how the platform is used — such as pages visited and session length — to help us improve the user experience. This data does not identify individual players.
• Preference cookies: Store your platform settings — such as language or display preferences — so you don't have to reconfigure them each session.

You can manage cookie settings through your browser. Note that disabling essential cookies will affect your ability to log in and use the platform normally. Analytics and preference cookies can generally be disabled without impacting core functionality.

7. Data Retention

7jli retains personal data for as long as your account is active. After account closure, we retain certain data for a period determined by our legal and compliance obligations — which typically includes financial transaction records, KYC documents, and communications with customer support. This retention period may extend several years from the date of last activity, as required by applicable financial and anti-money laundering regulations.

When data is no longer required for any legitimate legal, compliance, or business purpose, it is deleted from our active systems or anonymised so it can no longer be associated with you as an individual.

If you request account closure, your data will be retained in accordance with this retention schedule and cannot be deleted ahead of schedule where legal obligations require its preservation.

8. Your Rights Over Your Personal Data

As a registered 7jli player whose data is processed under this Privacy Policy, you have the following rights:

• Right to access: You may request a copy of the personal data 7jli holds about you. We will respond to access requests within a reasonable timeframe.
• Right to correction: If any personal data we hold is inaccurate or incomplete, you may request that it be corrected. For registered account details, some corrections can be made directly in your account settings.
• Right to erasure: In certain circumstances, you may request that we delete your personal data. Note that we may be unable to process deletion requests where data must be retained to comply with legal obligations.
• Right to restrict processing: You may request that we limit how we use your data in specific circumstances — for example, while a correction request is being reviewed.
• Right to withdraw consent: Where data processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.

To exercise any of these rights, contact the 7jli support team via live chat inside your account or by email. We may need to verify your identity before processing a rights request.

9. Third-Party Services

The 7jli platform integrates with third-party services to deliver certain features — including game content from licensed game providers, payment processing through local Philippine payment channels, and identity verification through KYC service providers. These third parties operate under their own privacy policies and security frameworks.

7jli selects third-party partners on the basis of their data security standards and requires them to handle personal data with appropriate care. However, 7jli is not responsible for the independent data practices of third-party services once data has been transmitted to them for the purposes described in this policy.

This Privacy Policy does not apply to any external websites or services that may be referenced in platform communications. If you visit third-party websites, their own privacy policies govern your data on those sites.

10. Minors

7jli is strictly a platform for adults aged 21 and older. We do not knowingly collect personal data from anyone under 21 years of age. Age is verified during the KYC process as part of the account registration requirements.

If you believe that a minor has registered a 7jli account, please contact our support team immediately. Where an underage account is identified, it will be suspended, any balance will be handled according to our verification and compliance procedures, and the associated personal data will be deleted in accordance with our data retention obligations.

Parents or guardians concerned about online gaming access for minors can visit the Responsible Gaming page for additional guidance.

11. Changes to This Privacy Policy

7jli may update this Privacy Policy from time to time to reflect changes in how we handle data, changes in applicable law, or improvements to the platform. When material changes are made, we will notify registered players through in-platform notifications or via the contact details on their account.

The date at the top of this page indicates when the policy was last updated. We recommend reviewing this page periodically. Your continued use of 7jli after a policy update constitutes acceptance of the revised version. If you do not agree to a material change, you may contact us to request account closure.

12. Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how your personal information is being handled by 7jli, please reach out through any of the following channels:

• Live chat: Available 24/7 inside your registered account — the fastest way to reach our support team for any account-related privacy concern.
• Email: [email protected] — for written privacy enquiries, access requests, and correction requests. Please include "Privacy Request" in the subject line and provide your registered email address so we can locate your account.

We aim to acknowledge privacy requests within three business days and resolve them within a reasonable period depending on the nature and complexity of the request.